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Why SRE is Fundamental to Outstanding Customer Experience

Why SRE is Fundamental to Outstanding Customer Experience

by Ryan Ely | Feb 15, 2023 | Observability, SRE

Image by Peshkova via Getty Images A SKILup Day Event Recap  Recapped by Jaida Olvera SKILup Days by DevOps Institute are back and better than ever for 2023! Each month, we’ll have an amazing line-up of speakers and IT-focused sessions to help you upskill and...
[EP96] How to Master the Art of a Perfect Experience with Marco Gianotten

[EP96] How to Master the Art of a Perfect Experience with Marco Gianotten

by Ryan Ely | Feb 15, 2023 | Podcasts

In this episode,  Eveline Oehrlich is joined by Marco Gianotten to discuss how to master the art of a perfect experience. Marco is founder and CEO of Giarte. His badge of honor in the C-suite is ‘The Friendly Insultant’. Marco is well-known for outside-in...
[EP95] Humanizing Change, Innovating Health and Care During Digital Transformation with Hazel Chappell

[EP95] Humanizing Change, Innovating Health and Care During Digital Transformation with Hazel Chappell

by Ryan Ely | Feb 1, 2023 | Podcasts

Change is constant and ever-evolving. Eveline Oehrlich  and Hazel Chappell join forces to explore how you can humanize this process for success in today’s dynamic climate. Hazel is a woman business owner/entrepreneur and moved to America under years ago, landing...
DevOps In Fintech: Unfolding the Glorified Future of Finance

DevOps In Fintech: Unfolding the Glorified Future of Finance

by Ryan Ely | Jan 30, 2023 | DevOps Basics

Image source alexsl via Getty Images By Priyanka Negi, Senior Technical Writer, Hie HQ Gartner defines DevOps as: “DevOps represents a change in IT culture, focusing on rapid IT service delivery through the adoption of agile, lean practices in the context of a...
Ready Yourself for 2023 IT: The Top 3 IT Human Skills To Upskill On Now

Ready Yourself for 2023 IT: The Top 3 IT Human Skills To Upskill On Now

by Ryan Ely | Jan 23, 2023 | Culture and Human Skills, Transformational Leadership, Upskilling

Image source SeventyFour from Getty Images By Eveline Oehrlich, Chief Research Officer, DevOps Institute with Helen Beal, Chief Ambassador, DevOps Institute In researching and analyzing our data and in preparation for the upcoming Upskilling 2023 Report (releasing...
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