DevOps as the Norm in the Next Normal

The concept of Site Reliability Engineering (SRE) was introduced by Ben Treynor, the founder of Google’s SRE team. He had noticed that no existing architectural method at the time could meet the unique requirements of developing large-scale apps. In short: SRE is an approach to software development that creates a bridge between developers and IT operations with the primary focus to ensure system reliability and automate as many tasks as possible.

While 22% of organizations have deployed SRE in some shape or form in 2020, there are many questions, challenges, and differences to understand. We offer the SRE SKILbook to practitioners, leaders, and coaches who are wanting to understand why, how, and what needs to be done to initiate and drive SRE within their organizations. This SKILbook offers vision, skills, metrics, and many other best practices to start adopting DevOps.

Eveline Oehrlich is Chief Research Officer at DevOps Institute. As former VP and Research Director at Forrester Research, Eveline led and conducted research around a variety of topics including DevOps, Digital Operational Excellence, Cognitive Intelligence, and Application Performance Management for 12 years. She is the author of many research papers and thought leadership pieces and a well-known presenter and speaker. She has more than 25 years of experience in IT.

Her passion is to help companies transform their IT organization, processes, and tools towards high-performing teams enabling their business partners to achieve better business results. She has helped some of the largest enterprises across the world to adopt new strategies, workflows, and automation within their journey towards a digital business.