Today’s organizations deal with a higher volume of change in a more complex tech environment leading to a higher risk of outages and incidents. IT teams must improve service reliability and system resiliency. With automation and observability becoming key factors for more efficient and rapid deployments, the SRE profile has become one of the fastest-growing job roles.
“As a long-time Software Engineer moving into the Site Reliability space, I’ve read all the books I could get my hands on. Unfortunately, this left me with a confusing array of information without context. I came away with a deeper understanding of the fundamentals of Site Reliability Engineering and information to better able to define what Site Reliability Engineering means to my organization.”
-Jeffrey Hines, Senior Site Reliability Engineer, Signify Health
SRE Principles & Practices
Service Level Objectives & Error Budgets
Reducing Toil
Monitoring & Service Level Indicators
SRE Tools & Automation
Anti-Fragility & Learning from Failure
Organizational Impact of SRE
SRE, Other Frameworks, The Future
Enhanced stability and reliability of services
Better understanding of how production services work
Increased balance between technical investment in reliability and customer experience
Greater appreciation of the operational impact of services in development teams
Improvements in staff morale and retention
Improved work balance with ring-fenced time for improvement
Less stressful on-call experiences and a reduction in overall call-out volumes
Broader skills-based capabilities that leverage the latest in automation
Improvement in workplace culture
Opportunities for “shifting left” and helping to ensure development teams deliver more reliable services
Anyone starting or leading a move towards increased reliability
Anyone interested in modern IT leadership and organizational change approaches
Business Managers
Business Stakeholders
Change Agents
Consultants
DevOps Practitioners
IT Directors
IT Managers
IT Team Leaders
Product Owners
Scrum Masters
Software Engineers
Site Reliability Engineers
System Integrators
Tool Providers