DevOps Institute

DevOps Institute Announces the ‘2019 Upskilling: Enterprise DevOps Skills Report’


More than 1,600 survey responses of the inaugural study provide a comprehensive view of the critical DevOps and digital transformation skill sets across the global enterprise IT community

BOCA RATON, Fla., March 4, 2019 — DevOps Institute (, a member-based association for advancing the human elements of DevOps, today announced the results of the “2019 Upskilling: Enterprise DevOps Skills Report.” The report outlines the most valued and in-demand skills needed to achieve DevOps transformation within enterprise IT organizations of all sizes. The research and analysis were conducted by Eveline Oehrlich, former vice president and research director at Forrester Research. The project was supported by founding Platinum Sponsor Electric Cloud, Gold Sponsor CloudBees and Silver Sponsor Lenovo. The report is freely available for download here. 

“DevOps Institute is thrilled to share the research findings that will help businesses and the IT community understand the requisite skills IT practitioners need to meet the growing demand for T-shaped professionals*,” said Jayne Groll, CEO of DevOps Institute. “By identifying skill sets needed to advance the human side of DevOps, we can nurture the development of the T-shaped professional that is being driven by the requirement for speed, agility and quality software from the business.”

Key findings for the report include:

  • Automation process and soft skills are the most important “must-have” skills.
  • Process skills are essential for intelligent automation. Soft skills and technical skills are equally important. IT Operations is a key functional skill but security comes in second.
  • Business skills are most important to leaders (but not as much to individual contributors)
  • Cloud and analytical knowledge are the top technical skills. Hiring from within is the most predominant thinking.
  • Recruiting for DevOps is on the rise. There are six specific job roles that will be the most recruited now and in the future.
  • The report breaks down these findings into specific skills and categories.

According to Dr. Carol S. Dweck, Ph.D., one of the world’s leading researchers in the field of motivation, “in a fixed mindset, people believe their basic qualities, like their intelligence or talent, are simply fixed traits. They spend their time documenting their intelligence or talent instead of developing them. They also believe that talent alone creates success—without effort. They’re wrong. In a growth mindset, people believe that their most basic abilities can be developed through dedication and hard work – brains and talent are just the starting point.”  

“With our first study, we want to inspire the development of the DevOps human who is passionate about embracing and thriving within DevOps,” said Eveline Oehrlich. “We found the majority of leaders within the organizations we surveyed are hiring from within and are willing to develop an individuals’ abilities and provide opportunities. Hiring managers see the DevOps human as a creative, knowledge-sharing, eager-to-learn individual with their skill sets and abilities being shapeable. Our study provides insight into what skills the DevOps human should develop, in order to help drive a mindset and a culture for organizations and individuals.”

Supporting Quotes

“DevOps doesn’t just happen, it requires skilled people to make it happen,” explained Carmine Napolitano, CEO at Electric Cloud. “As founding sponsors and supporters of the ‘Upskilling: Enterprise DevOps Skills Report,’ we’re thrilled to see a data-driven pathway to identifying the gaps in the necessary skill sets for enterprise IT today. Furthermore, this research also serves as a benchmark for the people in DevOps to help them nurture career goals and grow the talent pool for years to come.”

“As leaders in the DevOps industry, we are excited to support the Upskilling: Enterprise DevOps Skills Report this year,” said Andre Pino, vice president of marketing, CloudBees. “The survey results show the importance for developers and managers to have the right skills that empower them to meet business objectives and have a rewarding career in our fast-paced industry.”

“Speed to production is imperative – organizations of all sizes need the ability to keep up with changing business demands with faster, more efficient capabilities in software development,” said John Majeski, Head of Global Software Business, Lenovo Data Center Group. “As leaders look to enhance their teams and modernize skillsets, they need to develop and deploy models that enable contributors to measure individual contribution and improvement.”

About the DevOps Institute
DevOps Institute is a membership association dedicated to advancing the human elements of DevOps success. We believe DevOps holds the greatest promise to help enterprises transform the entire IT paradigm into a competitive advantage that encompasses all facets of the organization. Our mission is based on a framework of skills, knowledge, ideas and learning (SKIL) that practitioners need to advance DevOps and their careers. All of its work, including accreditations, research, events, and continuous learning programs – is focused on providing the “know-how” to make DevOps possible.  

Web |
LinkedIn | /devops-institute
YouTube | DevOps Institute


*T-shaped professionals are individuals that have breadth in how to collaborate and innovate across multiple disciplines and depth in specific areas of expertise. T-shaped individuals supplement their depth of knowledge (the stem of the T) with a wide range of general knowledge (top of the T).

Media Contact:
Jeremy Douglas
Catapult PR-IR
+1 303-581-7760
[email protected]

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