Certified Agile Process Owner (CAPO)®

Certified Agile Process Owner®

A Process Owner is accountable for the performance of a process and for ensuring the process delivers value to its stakeholders and customers.

“If you can’t describe what you are doing as a process, you don’t know what you’re doing.”

-W. Edwards Deming

What Skills & Knowledge Will You Validate?

Process Design Basics
Process Owner Role and Responsibilities
Agile and Scrum Basics
Agile Service Management Basics
Agile Process Design
Agile Process Improvement
Measuring Value
Process Improvement Tools and Technologies
Challenges and Critical Success Factors

Benefits for
Organizations

Manage stakeholder requirements and translate those requirements into process activities and features that deliver value to the business and customers.
Facilitate speed and change to meet organizational and customer needs.

Benefits for
Individuals

Deliver value more quickly
Focus on critical process activities and deploy in small, frequent releases
Faster feedback and focus on measuring business outcomes to enable continuous process improvement
Ensure agile, sustainable, and constantly evolving process

Who Would Benefit?

Process Owners
Process Managers
Employees and managers responsible for designing, re-engineering or improving processes
Consultants guiding their clients through process improvement initiatives
Anyone responsible for:
Managing process-related requirements
Ensuring the efficiency and effectiveness of processes
Maximizing the value of processes

Exam Details

S

Prerequisites

None
u

# Questions

40
w

Languages

English
l

Format

Multiple Choice
N

Passing Score

65%

Delivery

Web-based

Duration

60 minutes

Open Book

Yes

Preparation

Instructor-led, Self-Study