Certified Agile Process Owner®
A Process Owner is accountable for the performance of a process and for ensuring the process delivers value to its stakeholders and customers.
Certified Agile Process Owner (CAPO)®
“If you can’t describe what you are doing as a process, you don’t know what you’re doing.”
-W. Edwards Deming
What Skills & Knowledge Will You Validate?
Process Design Basics
Process Owner Role and Responsibilities
Agile and Scrum Basics
Agile Service Management Basics
Agile Process Design
Agile Process Improvement
Measuring Value
Process Improvement Tools and Technologies
Challenges and Critical Success Factors
Benefits for
Organizations
Manage stakeholder requirements and translate those requirements into process activities and features that deliver value to the business and customers.
Facilitate speed and change to meet organizational and customer needs.
Benefits for
Individuals
Deliver value more quickly
Focus on critical process activities and deploy in small, frequent releases
Faster feedback and focus on measuring business outcomes to enable continuous process improvement
Ensure agile, sustainable, and constantly evolving process
Who Would Benefit?
Process Owners
Process Managers
Employees and managers responsible for designing, re-engineering or improving processes
Consultants guiding their clients through process improvement initiatives
Anyone responsible for:
Managing process-related requirements
Ensuring the efficiency and effectiveness of processes
Maximizing the value of processes
Exam Details
Prerequisites
None
# Questions
40
Languages
English
Format
Multiple Choice
Passing Score
65%
Delivery
Web-based
Duration
60 minutes
Open Book
Yes
Preparation
Instructor-led, Self-Study