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Process Design Basics
Process Owner Role and Responsibilities
Agile and Scrum Basics
Agile Service Management Basics
Agile Process Design
Agile Process Improvement
Process Improvement Tools and Technologies
Challenges and Critical Success Factors
Manage stakeholder requirements and translate those requirements into process activities and features that deliver value to the business and customers.
Facilitate speed and change to meet organizational and customer needs.
Deliver value more quickly
Focus on critical process activities and deploy in small, frequent releases
Faster feedback and focus on measuring business outcomes to enable continuous process improvement
Ensure agile, sustainable, and constantly evolving process
Earn a credential that can lead to jobs in high growth fields
Certification Validity: 2 Years
“If you can’t describe what you are doing as a process, you don’t know what you’re doing.”
-W. Edwards Deming
Check out the Certification Blueprint to learn more about the various topics, principles, and practices covered by this certification.
Choose the path that is right for your career.
DevOps leaders sponsor, educate, motivate and monitor their DevOps teams.
IT Operations Professional supports software reliability, automation, and more.
SRE leaders sponsor, educate, motivate andmonitor their SRE teams.
Developers design, implement, package, test and deploy software.
DevOps engineers automate processes and collaborate with others.
SREs use engineering practices to assures services reliability at scale.
Testers plan, create, execute, report andanalyze software tests.
Security engineers collaborate to informsecurity practices.
DevOps consultants advise DevOps and SRE strategies and practices.