DevOps Institute

Case Study for Hardware Manufacturer

DevOps Basics

May 7, 2020

By: Niladri Choudhuri

This is a story about how a global hardware manufacturer used the learning from the DoL Course and improved their workings.


One of the senior managers in the organization responsible for the DevOps Adoption, went through training on DevOps. After going through DevOps Foundation and DevOps Leader the manager decided to implement the learnings. They were from the Infrastructure side. The first step was to start with Value Stream Mapping.

What did they do

They wanted to achieve the following:

  • Fix constraint or pain areas in a new way
  • Conflate of idea and insights to improve quality of service
  • Create high impact and differentiated value
  • Sustainable unique solutions to customer
  • Measure everything and continuously improve

After going through the Value Stream Mapping Exercise, they identified areas of improvement. This was in 3 parts:

Repeatable Tasks

  • Shift Left report jobs
  • Have Daily Health Checks
  • Improve and Automate Configuration Management
  • Automate Common Admin Tasks, Scheduled activities E.g. DR, Upgrades etc.
  • Automate Patch Management

Automation of Infrastructure

  • CRUD of Cloud Infra
  • Automated Workflow execution across multiple heterogeneous systems
  • Make it Platform Neutral
  • Have a Single source of truth
  • End ‘Snow Flakes’ configuration

Adopt Agile and DevOps

  • Help in Rapid application delivery
  • Better Resource utilization on demand
  • Repeatable and reliable with minimal human intervention
  • Execute the DevOps ‘3 Ways’

Benefits they achieved

They have been a remarkable improvement in their operations. They were able to get the following advantages:

  • Single pane for management of operational tasks
  • “Jobs” for easy hand offs between Engineering & Operations
  • Create interfaces between disparate tools &resources
  • Give managers auditing, access control and logging
  • Lower “mean-time to button” and ease of use
  • Aligns with Leader’s goal – “Stability”

The outcome were:

  • 56 CIPs Deployed using A3 Method
  • 315K in Cost Savings in FY 2018-19
  • ~2200 hours of efficiency gain in FY 2018-19

This is all possible when someone tries to implement the learning of the DevOps Course, from DevOps Institute.


sidebar graphic with register for London SKILup Festival on September 13, 2022CTA

Membership at DevOps Institute

related posts

Cloud and AI SKILup Day 2022: Key Takeaways

Cloud and AI SKILup Day 2022: Key Takeaways

Cloud and AI SKILup Day on June 30, 2022, offered insightful sessions, yoga, networking, a sponsor hall and even a DevOps-inspired mixology class!  If you missed the Cloud and AI SKILup Day, we’ve got you covered with a round-up of the top themes from the sessions and...

8 Insights From the Upskilling IT 2022 Report [Infographic]

8 Insights From the Upskilling IT 2022 Report [Infographic]

By Eveline Oehrlich Chief Research Officer, DevOps Institute This year’s Upskilling IT Report reveals a critical need to close DevOps skills gaps, identifies top skills capabilities, and highlights emerging job roles to help individuals and organizations accelerate IT...

[EP81] What is a “Radical Enterprise” with Matt Parker

[EP81] What is a “Radical Enterprise” with Matt Parker

On this episode of the Humans of DevOps, Jason Baum is joined by Matt K. Parker, author of A Radical Enterprise: Pioneering the Future of High-Performing Organizations. Matt and Jason discuss successful and truly radical business models, what leads folks to try and...