Rose Dyson

Rose is an enthusiastic, experienced and knowledgeable Agile Service Management consultant, educator and leader. Rose is customer oriented and thrives to deliver quality outcomes in the most efficient way possible for quicker successes. Rose’s experience ranges from IT operations and support, application development to project and customer management and ITSM solution architecture. Rose has been involved with ITIL process design/implementation/improvement, ITSM tool alignment and IT Transformation projects in organizations of all sizes in Australia, Singapore and Hong Kong, including the largest ITIL implementations at Government Departments in Australia.